She said the car had to be jumped. (610) 265-6606. http://www.maaco.com. Anything you can do to remedy or add this to other possible complaints would be appreciated. Truck was promised to be done in 5 days. I went to pick up my check on Friday, February 27, 2015. 11 reviews. I finally just left a message. I took car and no even we week later all the dents were back again. I left the key and told him to take his time and just give me a call when it was done. however the cars came out worst. I told him this was unexceptable and he told me this was not a car wash and he had to go. Related Searches. it's bottom of the barrel I paint cars and I wouldn't put it on my car, and i'm sorry to say I put it on other peoples car. Jose acts so concerned about "HIS" company - too bad that doesn't show here on the internet with all the complaints that I see. I said you do not have his cellphone number to call him so he can tell you I paid already and I can go? Finally, my husband got a call back to bring the car a 10th time on the 10th month and guess what same surprise a five year guarantee out the window because dent and bubbles again. Customer service they have none. I told them that the year of Mazda Tribute had 1 Red color known as Paint Code Number 25W/G2 this was painted on all 06 Red Tributes and it is not a General Red it is known as Red Fire Metallic. On Friday We Take Another Day Off To Be Able To Get The Truck. I was told it would be ready on Friday. My Husband And I Took A Day Off Work To Be Able To Pick It Up. Call me I wrote a check and did not fill in the name. Let me warn you do not take anything there for reapirs or paint. Everyone who is posting a complaint against MAACO on here is wasting their time. Waiting your reply before taking any further action. Wednesday before closing time, I see they were still not going to call, I called and was told the car was ready. Just being real about it i feel like yall owe me alot custom car was painted in the 90s ,been in the carshows with same paint and yall special ed workers messd me around . After rushing me off the phone, he called and left me a message stating where the part was and that I could go pick it up, knowing that I had no transportation. Today's date is July 28th 2015 and I have taken it back 7 times for them to fix there bad paint job! I went out of town, and returned to Maaco on Monday morning, July 8th. I Have To Tell You That I'm Very Disappointed In The Job. I hope one day that they have forced to give a reason why they lie, rip off customers and lack of workmanship in a court room. Wednesday before closing time, I see they were still not going to call, I called and was told the car was ready. I recently had my 1995 Mazda Miata convertible painted at the Maaco in Chicago Ridge, IL. He was very rude and unfair. hence why they only give you a 1 year warranty. © 2015 eCorporateOffices.com All rights reserved. I got an estimate from another Maaco in Riverside and they quoted me a price that was double of what I paid for the same paint job in Moreno Valley. It was not preped properly and I have primer on my tinted windows. I was told that the repair time would take only three (3) days. Have an idea for MAACO? It is OBVIOUS that my truck was the result of someone trying to "knock it out" and make some quick cash, because I dropped the truck off Thursday afternoon, and Maaco is CLOSED Saturday and Sunday, and I was called Monday morning to pick it up...so my truck was prepped and painted on Friday, in a single day? MAACO FRANCHISING, INC’s headquarters are in 6717 Essington Ave, Philadelphia, Pennsylvania, 19153, United States. I took my car to I had full body paint job to my car , I notice that the right front fender did not have enough paint , and I Showed Brian Lebo, the fault and he will not compromise with me to fixed the problems . he kept telling me work with him he will get it done . I took her to the Maaco on West Colonial Drive, Orlando,FL. The owner of the Manassas VA Maaco would not do the repairs according to insurance company estimates. MAACO either totally painted or oversprayed to such a point that some items will have to be replaced and many detailing efforts will have to be reaccomplished. My first question "how long is sale on". They are offer a 50% discount from the regular price of $599.95 on Urethane paint. After explaining to him that that was not acceptable and putting paint over chipped and lifted paint is not fixing it, he told me, "If it chips again come back and ill fix it." I was not rude, and was professional the entire time on the phone. Who ever is in charge at the Corporate Office need to send them a real painter or someone in the Corporate office come help those guys in Addison TX paint my Corvette right !! tue: 8am-5:30pm. I am unsure of how important this is to you because emails are a simply way to temp fix or make the consumer feel as if it is being taken care of. I just cannot believe they would push my vehicle onto the street knowing I was going to be stranded and then act like they did not know it was not drivable. I even asked about the more expensive paint job ($799.00) and was told it was just a different paint and he wouldn't bother spending the extra money. not till close of business the day of friday the 13th payday I had two issues. Had my 2005 BMW 325Ci convertible completely repainted with Premium Macco Paint job at the Fort Walton Beach Florida Macco. I called Ali and said I looked at my bank account and I noticed you charged me for work to my car you haven't done. I tried to notify the mgr but he was always unavailable. I was instructed to "Not" wash my car for 1 week. This Job Looks Like It Was Done In A Backyard . They were willing to work with me so I thought. I Am Not Satisfied At All With The Quaility Of Customer Service And Feel That I Wasted Much Of My Time And Money. Dishonest!! Edit 2 Maaco Auto Body - San Leandro My son was very upset and approached the guy Chris who basically was ignoring my son. Now I have to replace my door panel before it continues to crack I am very disappointed with the work I had done which cost me a few hundred dollars. They claim I signed the work order and didn't write that the entire truck would be painted. I have had four other cars painted at MAACO two in North Charleston SC (the $299.00 special) and two in Summerville SC (out of business now)(priced above the special) and all four make this last on look like. I had my car painted at macco located in newbedford ma. They knew the car was for sale and they knew I needed to sell it after it was repaired. I have had a bad experience once a while ago through the same shop and I thought this time around it would be different. If not, I have a legal right to prove that MACCO was not incompliance of the statements and promises on these emails and website based on the work that was done to my car. Very bad business is MAACO. I recently had my 1995 Mazda Miata convertible painted at the Maaco in Chicago Ridge, IL. I was informed by Chris that there was a special running, and that the total cost for this service would be $630.65. I took my 2004 Mazda 6 to the Maaco office in Newark, Delaware the staff was really nice however, I took my Mazda to Maaco because I had an issue with my door not opening from the inside or outside and so I took it in, they checked it, gave me a call told me what was wrong, gave me an estimate I said okay so the next day I go get my car I am greeted and taken care of by receptionist and I pay and am handed my keys. The Maaco in Petersburg Va. has the worst service I ever experience. I live in Illinois and needed to be able to drive my car home. I called Maaco back and told them about the situation and that I would bring it back to be looked at. 13646 1st Ave S. Burien, WA 98168-3404 (206) … The total of the bill for the job was $2612.86. He said she had been working there for a long time and she did not tell me that I told him my wife heard her also he then said I don't believe you. I can't believe MAACO INC would stand by and let someone using there name continue to rip consumers off and do nothing about it. Before I got there he called me and stated he had to go and could he leave my keys on the tire??? I will go out of my way to spread the word that this is not a reputable company. Dishonest and always trying to bump the price up after taking the car in. I have had an overall terrible experience with the Macco in Richmond, CA. Not only did they waste almost a year of my time and RUIN my finances someone who works for them stole the brand new Michelin tires off of it. !and we didn't get the cheap job I paid 1400.00 dollars and all he had to do was paint it we did al the body work and removed everything !!!! It is disgusting. That is terrible customer service...then he hung up on me. I am not intending to go through the legal aspect of it as I feel this matter should be able to be taken care of but consider what option will I have it this complaint does not get taken care of the right way. Filing a complaint with Maaco was a complete joke . Masco Corporation is a global leader in the design, manufacture and distribution of branded home improvement and building products. Please note that I paid for all parts needed weeks prior to my bringing the car to Maaco. When I called about it -- was told they would call me back -- they never did! I asked Kevin how long would this process take, and he said about another 30 minutes (although he previously told me before I went out of town 15 minutes...all I had to do was bring the car back and he'll get it done! I would not recommend MAACO to anyone nor will I ever go back. she in return talked to the owner of the shop an must had told him to get my truck done. Took my buick lacross into maaco in Oxnard, california. I get in my car and find this bond/glue like stuff on my door panel. The short time I have worked at this location I have noticed two employees who come and go as they please. I asked who the supervisor was and he said it was him, with an attitude. These people could not have been more helpful, nice and accommodating. I took her to the Maaco on West Colonial Drive, Orlando,FL. I Ask Him Were They Going To Knock Any Money Off Due To The All The Inconvenince And The Messed Up Grille And He Said He Would See What He Could Do. I disagreed and asked him if he would want his own personal vehicle to look like my truck, to which he replied "no I wouldn't". But I can't even press my trunk button, it's stuck. Complete our short quiz to pinpoint your perfect franchise. Time to get rid of those advertising people and start fresh! When I went to inspect the car on Friday May 25 the paint under the side window and the back window was trouble I could see all the damage through the paint. before they have to fix it. Hours of operation for this location: mon: 8am-5:30pm. The work was sub par at best . Unbelievable. Upon taking the vehicle to the shop on HWY 5 I was told they could never do the job for the original estimated price. The paint need re-touch and they have been giving me the running around and this is April 9th and still have been able to get an appointment. New management, new employees, what ever the reason it is not the same company as in the past. I had a beige 4 door Hyundai Elanta & I love her. I have a heart condition and diabetes and got very sick from being in the sun all day. Maaco Auto Body Corporate Office & Maaco Auto Body Headquarters reviews, corporate phone number and address. How in the hell you drive your vechile in for a simple paint job and end up getting it towed to another mechnic for damage they occur, and now trying not to accept any responcebility for there wrong doing. So ileft the car one more time went back two weeks later thay did not touch it . They told my son on Monday that they would call him... they never called... we called tuesday they told us they would call us back with with an estimated finish day, called again on Wednesday, they said it was being prepped to be painted and would call me back. They gave me one price and I paid it when it was done. Took my buick lacross into maaco in Oxnard, california. This Morning Someone Named Shamika Called From Corporate About My Complaint And She Said That She Saw In My Complaint That I Had Already Spoke To The Owner Pat And That All They Do At Corporate Is Mediate Between The Customer And The Owner. To Whom it May Concern: I wish to submit a formal complaint with regards to the service and treatment that I received from Maaco, located 8383 S. South Chicago Ave., in Chicago, Illinois. They are advertising a Maaco Modesto Black Friday Sale. Note: This is not to be used to contact Maaco Auto Body Corporate Offices nor is this site affiliated with them in any way. I talk to the lady that take calls week 5 . The owner would receive the full amount from the insurance estimate and then make a duplicate work order for much less in order to cheat his technicians of the labor required to repair the cars. Monday comes around again and it was still not ready, still was never called and informed. I had some detailing (Special Breather,valve covers,wire bundles, tires, etc)done on the P/U. You'll love it." i took my car on the November 16, 2014 now its December 4, 2013 and still have not gotten my car. I demanded my car and they finally brought it out. What I found once I was there was horrifying. What deal?? The purpose of this site is supply you with their phone number and address as well as share your thoughts about Maaco Auto Body. It's fine." He was quoted a price and that's what we paid. It is now June 2013 and the seam has cracked and the door is peeling around the door handle. Imagine my surprise when I heard the add repeated on TV this evening. Having someone throwing up on a commercial, really. He would pull in customers by telling them they could keep their deductible payments and he would kick back to them 200.00 if they would just be quiet about it. This was close to closing time, 1pm, as it was a Saturday. when I said something about the dirt and runs they passed it off to my poor body work! I had my vehicle painted by Maaco in Port Richey Florida, truck lid started to flake off, took it in again, repainted , then other areas started to flake off, they painted it again, again it started to flake off, Manager blamed it on poor prep, and decided this time to use a better paint, again painted the entire thing, I picked up the truck, looked great, but in the sun and at night you could see striping on entire thing. After returning the rental I had for 4 days, I called them day 5 which was Friday and was told it was not done and that they were waiting on a part. Some prep tape was painted into the truck. He did not care. THEY PAINTED AROUND IT!!! I went to a locksmith to key my car in which the original lock was working according to the locksmith. Its was a beautiful show stopper when finished!! they prey on your ignorance or lack of education in reference to paint. But I called Mr. Rude Melo today around 12:15pm to make sure. Maaco headquarters is located at 440 S Church St #700 , Charlotte . 9/21/13 when I visited there Tuesday . We had the car towed there and even though the men there were not sure they could help, they jumped right in and spent at least 45 minutes trying to get it to close. The MAACO in Santa Maria is telling me they no longer feel comfortable working on my car because they have a "hunch" the paint job will not satisfy me? I asked when will he be arriving, and he told me that he didn't know. To Angela Price of Moreno Valley. he rips off customers on a regular basis. We contacted Maaco on 71st. I called Tuesday and was told the car was ready and that they called me, which was a lie. When I picked up the vehicle they had not installed the drivers side window and knocked off $100.00. Service and paper work I can't even push the button in to pop the trunk. I noticed when picking the car up, the gap between the right quarter panel and bumper was filled with paint! But the stores I've worked at won't actually buff your car even though you pay for it. I have never had any other auto body repairs to my car before, and my panel had never been removed before I took it to macco. If I don't hear from Headquarter soon, I will be contacting the Better Business Bureau and going to the TV station for someone to investigate why MAACO has so many dissatisfied customers and don't do much to resolve the issues. Owner Greg was very rude. I could not believe it. It was my worst experience ever with a business as such. Which Of Course Is Upsetting And I Ask Him What Happened To It Being Ready On Thursday And I Explained To Him That We Had Taken Days Off Work And Had Just Sat There All Day Waiting For His Call. My husband brought my 2001 white SAAB convertible, mint condition, 43,000 miles, to a MAACO dealership at 3500 Prospect Ave., Naples, FL on 5/6/13. I feel like Macco owes me. So Thursday Comes And We Hear Nothing So At 3 We Call To See When We Should Head That Way Because We Live 1 Hour Away And John Says It Will Not Be Ready Until Friday. Sincerely, Rod Rossignol. Where is Maaco headquarters? They stole my 18" rims and tires and replaced them with older Subaru wheels and cheap ass tires. I drove over an hour to maaco because of the good comments I seen in reviews, It said on their website, we're open on Saturday's until noon. they still have one of my cars at their shop and not only am i unable to retrieve it but they refuse to discuss it with me. He said "the chip isn't on the paperwork" He took the truck back to the shop while I waited. Maaco U.S. Headquarters. Another week goes by and I call and the Manager tells me they were going to reshoot the clear coat. However, my problem now is......Not only does the bumper have to be re-painted but also the trunk. (Well the neighbors have been having problems)And the other neighbor has had all the batterys stole.If (Brian)would have just said that in the 1st place.I would have been fine with that.So,I took my vehicles elsewhere.To bad Maaco,We spend over 50k a year in paint and body.And i will be contacting all the dealers in the area to let the know also. After having a poor job done on my 2007 envoy , I tried to talk to the owner at the Bethpage location , was met with hostility , and aggressiveness . THE WORST SERVICE EVER!!!! The salesperson told me that I would not like what I would get for the $300.00 employee comments and much more from our sister site. Wilmington de, and lawnside n.j.. this is not an attack on these stores i'm just bringing to light the truth take it or leave it, their not painting my car. I Told Shamika I Feel That They Should At The Minimum Refund Me Enough Money To Be Able To Pay Someone To Put On The Grille, Repaint The Drivers Fender, And Put The Letters On Straight On The Back Of The Truck. I Called The 800 Customer Service Line To Ask Why Noone Had Returned My Call And To Also Update My Complaint. We feel compensation should be forthcoming from MAACO to have the trunk painted. I dropped the car off with the replacement bumper and on 3/3/2013 and 3/5/2013 Ali called me and said my car was ready, I went to pick it up and the bumper was painted so I got in it and notice my back window tint where they fixed my door handle was torn, and they did no other work to my car the front piece was missing, so I left my car at MAACO so they could fix it Ali told me the part was painted I can come pick it up it want take but a second to snap the front piece back in. It was not the color I was expecting -- I was never shown color charts to choose from. I hope that Corporate Management gets this message and wants to talk to me. sat: 9am-12pm. Now to the paint job. Norine Kapicak, I Had My 2002 White Honda Painted By Macco On Atlantic Aveenue In Raleigh North Carolina I Paid Over $800 For Them To Paint It From Whote To Silver The Silver Is Not The Color I Choose Its Lighter I Purchased Brand New Rims On My Car Prior To Taking It To Macco Well I Get My Car Back Paint Is All On The Door Trimming The Fender Part Was Cracked It Was Not Like That Prior To Me Taking It To Them They Had A Fit Because I Kept Telling Them It Was Not Like That When I Dropped It Off Im Ticked Off I Paid Them Upfront I Dropped My Car Off 7/13 I Went Back The 7/15 And Car Was Still In The Parking Spot They Did Not Pull The Car In Until I Mentioned If It Was Not I Would Be Getting A Refund Picking My Car Up So How Can A Car Be Painted And Sand Down In A Day And Painted Car Was Ready Monday No Way Car Was Sanded Down Im Going Higher I Demand Answers I Paid Up Front Before Car Was Fixed And This Is The Treatment I Would Never In A Million Years Ever Refer Anyone To This Place Upset Customer Still See Scratch Marks From White Paint But It Was Sanded And Was Told I Would Love Color And Would Not Be Able To See Marks That's False I See Every Mark That Was Up On White Car Still See Through Silver Car They Just Took My Money, I will be sending you a copy to two letters written to Maaco, 863 Research Rd., Richmond VA., This letter will explain my dissatisfaction with my recent repair. When I went to look at the paint job they did it was the worst I have ever seen. The Manager "Bruno"? let me explain single stage to you. I want my car repainted but not at this location. Apparently they didn't lift the trunk when they buffed the bumper and the trunk now has a long deep rough gauge running across the bottom of it. Again Manager said can't fix everything and it I wanted the bumper system painted he would go in half but only if I paid with cash. He did not care. I had my 1979 Corvette painted at Maaco in Addison TX for $1827.00 in Nov. 2014 and these guys have not yet got it right YET! Maaco at 2500 34th street north painted my van. You can call MAACO at (888) 819-0561 toll free number, write an email, fill out a contact form on their website www.maaco.com, or write a letter to MAACO FRANCHISING, INC, 440 S. Church St, Ste. Well, needless to say, after so many lies told, and so many broken promises, my car was in their possession for TWELVE DAYS!!! I received a call on Monday 03/16/2015 telling me my truck was done and ready to be picked up. Maaco Corporate Office & Headquarters. I will never do business with Maaco again, for these 2 reasons. I have finally found time to take it back since I live 40 minutes away. Find 45 listings related to Maaco in New York on YP.com. Was impress how he talk to me about how it would be after paint job but price was too much. New owner don't do old cars is what I was told. Was told "It's my favorite color. When I dropped off car old gentleman print out order sheet he told me I pulled the tape and paper off under the hood, passenger door and am still finding it. The customer service is very poor. However, they are not doing anything to assist my situation. The drivers window was also rolled up past the frame and hanging out of the door. They are a franchise and privately owned and operated. Manager look it and he used lacquer thinner to try to get it off, and then could not do a detail, or anything about the debris under the paint, and told me that if the bumper system peeled off its too bad. Business Profile. Not satisfied. Todd, didn't address it at all. greg has refused to pay others and refused to give them their W-2 forms. Just watched Undercover Boss regarding MAACO - maybe he should have checked the internet prior to going undercover to see what the "REAL" challenge lays. They didn't even have the decency after ripping off my wheels and tires to put all the lugs back on my 2011 Subaru Outback. Monday comes around again and it was still not ready, still was never called and informed. Didn't do the paint job! I understand Driven Brands operates a customer call center for you. Maaco is an auto collision and paint repair company that turns the car you drive back into the car you love. it's shot in 2 coats metallic colors can't be buffed so any flaws can't be fixed. Also Maaco waited over three months to complete the job. Thank you for making my car look like new again. Thank you so much! Mr. Jay Sayyah is the manager there. I spoke with the person at the desk, that took my original order. Skip comes out to look at my car.. walks away and comes back with a q tip looking stick and a small jug of "touchup paint". The paint job was ordered on August 2012 the car was left to get the job done and it was promised in five days. as a previous employee at maaco. That's Right!!! I went to work for Maaco realizing that this is a production paint shop and not the normal I-CAR certified shop I am accustomed to. I am not about to pay for repairs that was caused by the shop or herself. I took my car in December of 2013 to get my drivers side mirror replaced. He told me that they don't make money by only getting $300.00. But the stores I've worked at won't actually buff your car even though you pay for it. I hope Headquarter do something the MAACO reputation is going down the drain due to POOR Customer Satisfaction, and lousy paint jobs. They gave me an estimate of $700.00 changed the estimate to 1075.00 after starting the work and at time of pick up tried to change it one more tie to $1800.00. Leaves a bad taste in people's mouths. There was also a paint run near the rear right side and spotted paint on the left rear side. Thank you, She also mentioned that I had a dead battery. my name is damian and this is my story . Unsafe work. franchising.com: maaco collision repair and auto painting ensures centers are prepared to service customers safely in today’s environment As the COVID-19 Pandemic hit the U.S. in March, Maaco Collision Repair and Auto Painting, the leader in the $43 billion automotive paint and collision industry… This is not the company i trusted it to be. I was fine with that. The Hood Is Better. Contact with the shop during the work was very difficult. The Company offers prepared foods and drinks for on-premise consumption. The manager greg complains about it and does nothing. Mind you, these people knew I lived 50 miles away and did not even think to mention that I had no power steering. Let me explain why I WAS an employee and I'm not now. I tried to notify the mgr but he was always unavailable. each time it cost me 300.00. To my disbelieve, they have only painted the roof of the truck and refused to listen to me, and told me that for $300.00 that is all I get, and they don't want to talk about anything.